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FAQ

Everything you have wanted to ask.

If your question is not answered here, the help center covers more ground and support is one form away.

Frequently asked

The questions we answer every day.

These are the questions Believe hears most often. If yours is not here, the help center covers more ground.

Visit the help center →

About Believe

What is Believe?

Believe is a rewards discovery platform. We surface eligible surveys, video offers, offerwalls, game offers and referral opportunities from partner providers, show you their requirements clearly, and let you redeem approved rewards through supported payout methods.

Q01

About Believe

Is Believe a way to get rich or replace an income?

No. Believe is not an employer, investment product or income guarantee. Reward amounts and availability vary by offer, provider, region and account activity. Please read our reward disclosure before you start.

Q02

Rewards

How do rewards work?

Each opportunity shows its reward, requirements and estimated crediting time before you start. When you complete the requirements, the reward moves to a pending state. Once the offer provider confirms your activity, it becomes approved and can be redeemed.

Q03

Rewards

How do game offers work?

Game offers reward you for reaching specific milestones inside partner mobile games — for example a certain rank, level or in-game event. You must install the game through the Believe link and reach every listed milestone with normal gameplay.

Q04

Rewards

Why is my reward pending?

Pending means Believe has recorded your activity but the offer provider has not yet confirmed it. Providers use their own validation timelines. If a reward remains pending far beyond its listed estimate, please contact support with your activity details.

Q05

Rewards

What happens if an offer is not credited?

Open a support ticket from the offer details page. Please include the offer, the account, the date, screenshots of your progress and any provider confirmation you received. The offer provider makes the final decision on credit disputes.

Q06

Availability

Why is an offer unavailable in my country?

Offer providers set their own geographic availability, which we display on each offer. Some offers are only available in specific regions or on specific devices. New offers appear as partners expand.

Q07

Payouts

What payout methods are available?

Payout methods depend on your region and account status. Common options include PayPal, gift cards, Payeer, mobile top-up and, in select markets, bank transfer. Visit the withdrawals page to see the methods available to you.

Q08

Payouts

What is the minimum withdrawal threshold?

Thresholds vary by payout method and region. Each method displays its current minimum on the withdrawals page.

Q09

Payouts

Why is identity or account verification required?

Verification helps us keep Believe free of fraud, protects real users' rewards, and helps partners approve activity faster. We only request information that is necessary for a specific payout method or partner requirement.

Q10

Referrals

How do referrals work?

Share your invite link with people who will genuinely explore Believe. When an invitee creates a verified account and completes their first eligible activity, you earn a referral reward. Self-referrals, mass-messaging and misleading claims are not allowed.

Q11

Support

How can I contact support?

You can reach our team from any offer page, from the help center, or via the contact page. Please include your account email and any relevant offer details so we can investigate quickly.

Q12

Support

Is Believe available on mobile?

Yes — Believe is designed to be mobile-first, and works in any modern mobile browser. Dedicated iOS and Android apps are on our roadmap and will be announced when they are ready.

Q13